![]() Solution 3: Disable utilities that clean the Windows registry.ĭisable any utilities that clean the Windows registry, including applications that contain such utilities. ![]() Make sure to enter data in every box on the Customer Information screen, specifically the user name, organization, and serial number boxes. Remove Photoshop by using the Add/Remove utility in Windows.Ģ. Solution 2: Remove, and then reinstall Photoshop, filling all customer information boxes.ġ. If this solution doesn't solve the problem, disable the VCOM software, and contact VCOM ( ). Run Registry Fixer, and look for the following key among the green entries: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/Current Version/Uninstall/. ![]() If you use VCOM Fix-It Utilities 5/6 or VCOM SystemSuite 5/6, specify the Photoshop serialization key as a protected registry key in the Registry Fixer utility. Solution 1: Use the protect key feature in VCOM Fix-It Utilities 5/6 or VCOM SystemSuite 5/6. The application cannot continue and must now exit." Photoshop previously started without error.ĭo one or more of the following solutions: Issue:When you start Adobe Photoshop, it returns the error, "Your Adobe Photoshop user name, organization, or serial number is missing or invalid.
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